Privacy Policy

Information we collect

We collect only what we need to confirm and run your stay:

• Name, phone number and email address
• Government photo ID details required at check-in for every adult guest
• Stay dates, guest count and special requests
• Company name and GST details for corporate bookings
• Basic website usage data such as pages visited and device type

How we use it

• To confirm, manage and support your booking
• To meet legal requirements for guest registration
• To send booking confirmations and stay-related updates
• To raise GST-compliant invoices for corporate stays
• To improve our website and service

Sharing

We do not sell your personal data. We share it only with service providers who help run your stay (such as payment processors and housekeeping teams) and with authorities when the law requires it.

Data retention and security

We keep records only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect them.

Your choices

You may ask us to access, correct or delete your personal data, subject to legal record-keeping duties. You can opt out of marketing messages at any time.

Cookies

Our website may use cookies to remember preferences and understand traffic. You can disable cookies in your browser settings.

Contact us

Questions about this page? Email hello@onshomestay.com or call +91 970 245 1515.